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A website maintenance plan takes the hassle out of learning (and remembering) how to use your content management system.
Opening hours changed? Got a new file to upload? Staff profiles need changing? As changes happen in your business, know that we’re here to keep your website current and up-to-date.
Your website maintenance plan includes a set number of hours per month – any unused hours roll over for the life of your plan.
Get a 20% discount when you pay up front for your website maintenance plan for 12 months. Monthly payment options are available.
Get your website updated when you need it - updates are completed within 24 hours.
Available Monday to Friday, during business hours. Plan agreements can be customised for out of business hours priority support for an additional cost.
When you’re on a website maintenance plan your web hosting is free – and still includes reliable Australian-based hosting, daily off-site backups and website system updates.
Only available for our shared hosting packages. Excludes sites that require their own server.
Your website maintenance plan includes:
Every plan is tailored to meet your needs, but typically the following work is excluded:
But we want your maintenance plan to work for you - if there is something that you want to have included, ask us and we can build a plan to meet your needs.
If you pay for your plan in advance for 12 months, you will receive a 20% discount.
You can elect to pay by the month if you prefer, however the discount does not apply. Monthly payments are still on a 12 month plan.
You can pay for your maintenance plan via credit card, EFT.
Your website maintenance plan is built around the concept of X hours per month. Some sites may only need an hour per month, others perhaps 2 or 3 hours.
You can use up your allocated hours as you need them - if you have a quiet month, any unused hours are accumulated, and you can use them in a later month. Your hours are only valid while you are on a maintenance plan - if you decide to stop your plan, any unused hours are lost.
If you use up your allocated amount of hours for your plan, additional work will be charged at the discounted hourly rate. As always, we'll provide you with a quote before any additional work is completed.
Standard content updates will be completed within 24 hours on business days. Requests made on a Friday may not be completed until the next business day.
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